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Hospitality | The State of the Deskless Workforce 2022 | UK

Welcome to Quinyx’s Special Report on Hospitality. Here we reveal the latest State of the Deskless Workforce findings, uncovering the experiences, attitudes and behaviours of workers from this sector.

The current unprecedented demand for hospitality staff means it’s more important than ever for loyal employees to feel valued. Great staff are the driving force behind every great business, after all. At Quinyx, we’re here to take the stress out of employee scheduling, helping managers retain loyal team members
and get their businesses back on the road to success.


This is what we found:

  • 86% of hospitality workers felt more stressed due to understaffing

  • 76% felt they had transferable skills, enabling them to move to another industry

  • 63% went to work sick because they could not afford to take time off


As part of our annual international research, The State of the Deskless Workforce, charting the experiences of over 9,000 deskless workers across ten countries, we surveyed 1,500 deskless workers in the UK. In this report, we put the attitudes of hospitality under the microscope.