The State of the Deskless Workforce 2021 | US results

2.7 billion workers worldwide are deskless, that's 80% of the global workforce. Quinyx polled 1,500 deskless workers in the US to discover their needs, wants, and everyday challenges. 

This is what we found:

  • A baffling 64% had to go to work sick because they couldn't afford time off. 

  • 1 in 3 indicated they'd rather have a flexible schedule than a higher pay

  • 72% indicated that employers contact them off-hours on personal channels due to a lack of company provided comms solutions


The deskless workforce is often categorized as hourly or shift employees. They are the lifeblood of our economy and operate on the frontline every day. When the global pandemic hit last year, for deskless workers, working safely from home wasn’t an option. This annual report of 1,500 US respondents explores the challenges they face and shines a light on how we can better support them.