Parks and Resorts operates some of Sweden's most well-known theme parks: Gröna Lund, Kolmården, Furuvik, and Skara Sommarland. The group is now bringing together everything from scheduling and time reporting to AI-driven optimisation, automation, task management, and employee engagement solutions in a single platform. With everything in one place, Parks and Resorts gains better conditions for planning, communication, follow-up, and business development.
At Parks and Resorts, 6,000 employees work to ensure that 2.6 million guests have a memorable experience every year. In an operation where flows, seasonality, and demand vary significantly, scheduling, communication, and task management become critical to running the business efficiently.
"We saw a need to bring everything together in a modern, future-proof platform. It was about both simplifying everyday life for our employees and creating better conditions for planning, follow-up, and business development," says Anja Ringdahl, HR Business Developer at Parks and Resorts.
After a thorough evaluation, Quinyx was selected as the solution. A decisive factor was the platform's strong optimisation and efficiency capabilities, as well as a modern and user-friendly employee experience.
Parks and Resorts will use the full Quinyx offering. In practice, this means that planning, staffing, communication, and follow-up are consolidated in a single platform. Through Quinyx Manage, the business gets support for scheduling and time reporting. Quinyx Optimise adds AI-based features such as forecasting, automated scheduling, and shift assignment, enabling staffing planning based on demand, optimise schedules, and ensuring the right person is in the right place at the right time, in compliance with regulations and agreements. With Quinyx Engage and Employee Hub, Parks and Resorts gains a shared hub for task management and internal communication. Employees can view their schedules, swap shifts, access tasks, and communicate with managers and colleagues directly in the app.
"Parks and Resorts is a clear example of an organisation that sees the value in consolidating its entire workforce management in one platform. By combining scheduling, AI-driven optimisation, task management, and employee engagement, they are creating the right conditions for a more efficient and well-functioning operation," says Erik Fjellborg, founder and CEO of Quinyx.
With the new solution, Parks and Resorts aims to achieve more accurate scheduling, reduce administration, and free up time for managers and team leaders. At the same time, the goal is to give managers and employees a simpler and more cohesive daily experience. The investment also means Parks and Resorts gains better support for planning, tracking, and developing its workforce over time. By combining forecasting, automation, and a shared system, the conditions are created for more efficient planning and a more consistent way of working across the entire organisation.
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