Optician Group Optikos Pasaulis has selected Quinyx to advance its digital transformation

The Optician Group Optikos Pasaulis has selected Quinyx to advance its digital transformation and achieve excellence in workforce management across 75 stores.

As Lithuania's largest optician chain with extensive accessibility, Optikos Pasaulis chose Quinyx as its new workforce management partner. This implementation aims to enhance operational efficiency, standardize workforce planning, and elevate the employee experience.

The challenge: Transition from an outdated legacy WFM system

Prior to partnering with Quinyx, Optikos Pasaulis struggled with a legacy WFM system that was inflexible and lacked essential features required to support a rapidly expanding, multi-location retail network. The existing system was not user-friendly for store staff and required excessive manual effort to manage schedules. Its reporting and forecasting functionalities were limited, hindering effective staffing optimization and swift operational adjustments.

Overall, the previous system could not adequately support the complex needs of a growing optical chain, making a switch to a modern, scalable WFM platform critical.

The solution: a modern, intuitive, data-driven platform

Optikos Pasaulis's decision to adopt Quinyx was driven by the platform's modern, user-focused design and reliability, which are perfectly suited to the company's complex, multi-store operations.

"Quinyx offers a modern, dependable, and intuitive WFM solution that aligns with our multi-location operational model," says Vytautas Vasiliauskas, CTO at Kavita Group, owner of Optikos Pasaulis.

Key reasons for choosing Quinyx included:

• Optimal Scheduling: Advanced, data-driven tools enable precise schedule optimization, ensuring appropriate staffing at the right times.
• Mobile Accessibility: The platform provides excellent mobile access, improving the employee experience.
• Retail Expertise: Quinyx's proven success in retail and its ability to support large, dispersed teams were a significant advantage.
• Flexibility and Integration: The platform seamlessly integrates with existing systems and adapts to future business needs
  
  

Goals: streamlining operations and enriching the employee experience

Optikos Pasaulis anticipates that Quinyx will simplify and unify workforce planning across all stores, reducing administrative burdens for managers. It aims to provide better visibility into staffing requirements, enabling more efficient, cost-effective scheduling while ensuring compliance with labor laws.

The company looks forward to a long-term collaboration with Quinyx.

"We view this partnership and the implementation of Quinyx as vital steps in our ongoing digital transformation. As one of the region's largest optical chains, we are dedicated to operational excellence and fostering a vibrant work environment for our staff. We believe Quinyx will be instrumental in helping us reach these key objectives," states Vytautas Vasiliauskas.

About Optikos Pausalis:

Optikos Pasaulis is the largest chain of opticians in Lithuania, offering hearing care products and a wide range of optical goods: eyeglass frames, sunglasses, contact lenses, and other eye care products. Established in 1997, Optikos Pasaulis operates 75 stores across the region, making it a highly accessible and trusted provider for its customers.