Why work with customer success?
-
Trusted advisors As soon as you start with Quinyx, you'll get paired with an expert customer success manager—the gateway to all of our WFM experts. From there the only way to go is up!
-
Best practices With our years of expertise, we set the industry standard for optimal setup, usage, and outcomes. And with successful Quinyx customers from all industries, we understand the various needs each customer demands.
-
Long term focus Keep growing with Quinyx over time. With the support of your expert customer success manager, we will craft a tailored plan to meet your specific goals now, and in the future.
An example of what to expect
-
Bronze The foundation of customer success. Meet your goals with an experienced 8/5 online support team and a library with self-guided resources in our help center.
-
Silver Get even more out of Quinyx with an assigned expert Customer Success Manager and access to 8/5 support via phone.
-
Gold Cover all your bases with even faster response times, a yearly configuration, and a compliance review. Plan for the long term with exclusive insights on Quinyx Strategy, roadmap, and more.
-
Platinum All the benefits of the Bronze, Silver, and Gold plans plus an executive sponsor, an optimization data exercise twice a year, and more.
