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Customer Success Services

Guidance from our experts

Access expert guidance and strategic planning from our tenured Quinyx team at any time, and rest assured that you’re in good hands.

Here to help you succeed

From next-level support to optimization exercises, the expertise and dedication to helping you succeed are here—no matter how big your goals are.

Why work with customer success?

  • Trusted advisors As soon as you start with Quinyx, you'll get paired with an expert customer success manager—the gateway to all of our WFM experts. From there the only way to go is up!

  • Best practices With our years of expertise, we set the industry standard for optimal setup, usage, and outcomes. And with successful Quinyx customers from all industries, we understand the various needs each customer demands.

  • Long term focus Keep growing with Quinyx over time. With the support of your expert customer success manager, we will craft a tailored plan to meet your specific goals now, and in the future.

An example of what to expect

  • Bronze The foundation of customer success. Meet your goals with an experienced 8/5 online support team and a library with self-guided resources in our help center.

  • Silver Get even more out of Quinyx with an assigned expert Customer Success Manager and access to 8/5 support via phone.

  • Gold Cover all your bases with even faster response times, a yearly configuration, and a compliance review. Plan for the long term with exclusive insights on Quinyx Strategy, roadmap, and more.

  • Platinum All the benefits of the Bronze, Silver, and Gold plans plus an executive sponsor, an optimization data exercise twice a year, and more.

Plan long-term success with Quinyx

Every business is different. Get in touch to discuss what our team can do for yours.