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Customer Experience

Strategic guidance from our experts

Access expert guidance and strategic planning from our tenured Quinyx team at any time—from implementation to training and ongoing world-class support, we've got you covered.

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Customer Success

Achieve your best business outcomes by partnering with your success manager.

Support

Your trusted advisors get your questions answered swiftly.

Adoption & Utilization

Expert guidance to help you get the most out of Quinyx.

Top companies choose Quinyx

World-class support, every step of the way. From onboarding to adoption, your success is our success.
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Customer Success

On-going optimization

  • Best practices
    Stay up to speed on all things Quinyx with roadmap sessions tailored perfectly for key members of your team.

  • Long term
    Grow with Quinyx over time and optimize the value of our software with the help of your success manager.

  • Trusted advisors
    Team up with a highly experienced Quinyx expert to achieve the business outcomes you want.

Learn more
“Ever since we started using Quinyx, the time spent on scheduling has decreased by 30-40% in each of our coffee shops. A very large decrease.”
 
Marcus Henningson
Regional Manager, Espresso House
 
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“Quinyx fits perfectly into that strategy. It is cloud and more than that, they are a pure player in workforce management.”
 
 
Nico Wartenbergh
CTO, Rituals
 
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“We have complex scheduling needs. Quinyx helps us schedule staff shifts flexibly and plan our workforce requirements accurately.”
 
Clifford Smith
CIO, Kal Tire
 
 Kaltire

 

Adoption & Utilization

Optimize your experience

  • Training
    Enhance your knowledge with tailored training from our team of experts.

  • Workflow configuration
    Add the best workflows and settings to set up your team for success—we'll be there to guide you.

  • Configuration guidance
    Build the best workspace for your team with compliance and configuration sessions.

Support

Personal, flexible support

  • Faster response times
    Reach a live Platinum Support teammate 24/7, either online or via phone with our fastest support plan.

  • Platinum escalation support
    Have your dedicated Customer Support Advisor on speed dial for urgent questions. Call or email us on demand.

  • Increased availability
    Get the help you and your team need, when you need it, even outside of standard business hours.

When your people perform, your business does too.

Your success is our success.