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Customer Experience

Strategic guidance from our experts

Access expert guidance and strategic planning from our tenured Quinyx team at any time—from implementation to training and ongoing world-class support, we've got you covered.
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Customer Success

Achieve your best business outcomes by partnering with your success manager.

Support

Your trusted advisors get your questions answered swiftly.

Adoption & Utilization

Expert guidance to help you get the most out of Quinyx.

Top companies choose Quinyx

World-class support, every step of the way. From onboarding to adoption, your success is our success.
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Customer Success

On-going optimization

  • Best practices
    Stay up to speed on all things Quinyx with roadmap sessions tailored perfectly for key members of your team.

  • Long term
    Grow with Quinyx over time and optimize the value of our software with the help of your success manager.

  • Trusted advisors
    Team up with a highly experienced Quinyx expert to achieve the business outcomes you want.

Learn more
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“Ever since we started using Quinyx, the time spent on scheduling has decreased by 30-40% in each of our coffee shops. A very large decrease.”
 
Marcus Henningson
Regional Manager, Espresso House
 
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“Quinyx fits perfectly into that strategy. It is cloud and more than that, they are a pure player in workforce management.”
 
 
Nico Wartenbergh
CTO, Rituals
 
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“We have complex scheduling needs. Quinyx helps us schedule staff shifts flexibly and plan our workforce requirements accurately.”
 
Clifford Smith
CIO, Kal Tire
 
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Utilization
Adoption & Utilization

Optimize your experience

  • Training
    Enhance your knowledge with tailored training from our team of experts.

  • Workflow configuration
    Add the best workflows and settings to set up your team for success—we'll be there to guide you.

  • Configuration guidance
    Build the best workspace for your team with compliance and configuration sessions.

Support

Personal, flexible support

  • Faster response times
    Reach a live Platinum Support teammate 24/7, either online or via phone with our fastest support plan.

  • Platinum escalation support
    Have your dedicated Customer Support Advisor on speed dial for urgent questions. Call or email us on demand.

  • Increased availability
    Get the help you and your team need, when you need it, even outside of standard business hours.

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When your people perform, your business does too.

Your success is our success.