Customer Experience
Strategic guidance from our experts
Access expert guidance and strategic planning from our tenured Quinyx team at any time—from implementation to training and ongoing world-class support, we've got you covered.
- Customer Success
Achieve your best business outcomes by partnering with your success manager. - Support
Your trusted advisors get your questions answered swiftly. - Adoption & Utilization
Expert guidance to help you get the most out of Quinyx.
Top companies choose Quinyx
World-class support, every step of the way. From onboarding to adoption, your success is our success.
Customer Success
On-going optimization
- Best practices
Stay up to speed on all things Quinyx with roadmap sessions tailored perfectly for key members of your team. - Long term
Grow with Quinyx over time and optimize the value of our software with the help of your success manager. - Trusted advisors
Team up with a highly experienced Quinyx expert to achieve the business outcomes you want.

What our customers have to say
“Ever since we started using Quinyx, the time spent on scheduling has decreased by 30-40% in each of our coffee shops. A very large decrease.”
Marcus HenningsonRegional Manager, Espresso House
“Quinyx fits perfectly into that strategy. It is cloud and more than that, they are a pure player in workforce management.”
Nico WartenberghCTO, Rituals
“We have complex scheduling needs. Quinyx helps us schedule staff shifts flexibly and plan our workforce requirements accurately.”
Clifford SmithCIO, Kal Tire
Adoption & Utilization
Optimize your experience
- Training
Enhance your knowledge with tailored training from our team of experts. - Workflow configuration
Add the best workflows and settings to set up your team for success—we'll be there to guide you. - Configuration guidance
Build the best workspace for your team with compliance and configuration sessions.

Support
Personal, flexible support
- Faster response times
Reach a live Platinum Support teammate 24/7, either online or via phone with our fastest support plan. - Platinum escalation support
Have your dedicated Customer Support Advisor on speed dial for urgent questions. Call or email us on demand. - Increased availability
Get the help you and your team need, when you need it, even outside of standard business hours.

More resources
Customer Stories
Discover how businesses like yours use Quinyx to create a happier workforce.
labor-optimization Customer Success Plans Strategic Quinyx guidance, every step of the way. Your success is our success.
engagement Read More Help Docs Get advice and answers from the Quinyx team. Learn how to use Quinyx's products. Read More
labor-optimization Customer Success Plans Strategic Quinyx guidance, every step of the way. Your success is our success.
engagement Read More Help Docs Get advice and answers from the Quinyx team. Learn how to use Quinyx's products. Read More