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Workforce management

Take a deeper look at the workforce management tools our customers love!

Scheduling
Scheduling with control over compliance and costs
Time & Attendance
Time-clocking, leave management and payroll integrations
Demand Forecasting
Accurate and hyperlocal forecasting driven by AI

Labor Optimization
Automated scheduling optimized to your business needs

Insights
Improve decision making with greater visibility into workforce management data

 

Employee Hub
Employee Hub, the central place for tasks, communications, updates and resources.
Communications
Elevate communication and collaboration between frontline workers
Feedback and Recognition
Engage and motivate your frontline workforce
Tools

Assess your workforce management maturity with the Quinyx WFM Navigator, and unlock tailored insights to optimise your operations.

Meet Quinyx at NRF

See how AI scheduling helps retailers cut labor costs while improving every shift.

Optimize your workforce. Unlock better performance.

Quinyx Optimize uses AI-powered workforce optimization to replace manual guesswork with smarter, data-driven planning. Control costs, protect service quality, and build fairer, more predictable schedules.

Optimise your workforce Unlock better performance.

Transform workforce planning with AI-powered intelligence

Optimize brings AI automation, forecasting, and workforce insights together so teams can plan with confidence, improve operational performance, and deliver a better experience for both managers and frontline employees.

AI automation that saves hours every week

Generate fair, compliant, demand-aligned schedules in seconds, freeing managers from repetitive admin while improving planning efficiency.

Smarter staffing decisions

Match shifts to the best-suited employees based on skills, availability, contracts, and preferences to keep teams productive, engaged, and supported.

Compliance built into every schedule

Apply labor laws, union agreements, and local rules automatically to reduce risk, eliminate manual checks, and maintain consistency across locations.

Forecasting built for real-world demand

20+ forecasting models adapt to local demand patterns, giving you reliable accuracy and preventing both overscheduling and service gaps.

Actionable insights that guide performance

Track labor spend, productivity, attendance, and schedule quality in real time so leaders can spot issues early and make confident decisions.

A platform proven to scale

Trusted across complex, multi-location operations where accuracy and reliability are essential – from retail and hospitality to logistics.

Powerful capabilities working together

Automation

AI-driven automation automatically generates fair, compliant, and cost-efficient schedules. Auto-Schedule and Auto-Assign match shifts to the best-suited employees based on skills, certifications, availability, and forecasted demand. Managers save hours of manual planning, and employees get balanced, predictable schedules that improve satisfaction and reduce turnover.

Automation
Forecasting

Forecasting

Forecasting analyzes sales, transactions, foot traffic, and seasonal patterns using more than 20 AI and statistical models. It automatically selects the best-performing method for each location, giving you precise, industry-tuned predictions. These forecasts flow directly into scheduling, helping you reduce overstaffing, prevent service gaps, and plan ahead with certainty.

Insights

Insights transforms forecasting and scheduling data into clear, actionable intelligence. Compare scheduled vs. optimal headcount, track schedule quality through KPIs, and visualize performance trends across locations. With custom variables and intuitive dashboards, managers get the clarity they need to make fast, confident decisions.

Insights

What our customers say

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“Quinyx is an extremely flexible partner for us, helping us tailor their solution to our needs.”
Julian Dames, Co-Founder and Managing Director
Indigo
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“Quinyx's forecasting capabilities will help us allocate the right labour to the right projects at the right time so that we can have our associates working where they are needed most.”
Lisa Nordin, Vice President of Retail Experience and Operations

The impact Optimise delivers

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92% decrease in time spent on scheduling

Managers reclaim hours every week thanks to automated workflows that eliminate manual admin and speed up planning.

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31% improvement in forecasting accuracy

AI models tuned to real demand patterns give teams clearer signals, leading to smarter staffing and fewer costly mismatches.

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13% better employee engagement

Fair, predictable schedules built around availability and preferences improve satisfaction, stability, and day-to-day experience.

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Zero compliance violations

Real-time compliance intelligence protects every schedule, reducing risk and ensuring consistent standards across locations.

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7% higher customer service scores

More accurate staffing and reduced under-scheduling translate directly to faster service and better on-the-floor execution.

Solve your biggest workforce planning challenges

Quinyx Optimise is built for teams facing fluctuating demand, complex operations, and scheduling processes that rely too heavily on manual work or outdated tools. It helps you tackle:

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Manual, error-prone planning

Replace spreadsheets and gut feel with automated forecasting and scheduling that adapt as your data changes.

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Overstaffing and understaffing

Align staffing with real demand peaks and troughs to reduce overtime, prevent service gaps, and protect labour margins.

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High scheduling workload for managers

Eliminate hours of manual planning each week with AI-driven automation that generates balanced, compliant schedules instantly.

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Compliance risk across locations

Automatically apply labour laws, union agreements, and local rules to prevent violations and keep standards consistent.

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Limited visibility into workforce performance

Surface clear insights into schedule quality, productivity, labour spend, and attendance so teams can act quickly and improve outcomes.

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Scaling complexity across sites

Use consistent forecasting logic and scheduling rules across regions, sites, or departments – all within one unified platform.

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Unpredictable employee experience

Deliver fair, stable schedules that account for availability and preferences to support engagement and retention.

Your questions, answered

How does Quinyx improve workforce forecasting accuracy? Quinyx uses advanced AI and machine learning to analyse historical data and seasonal patterns. This creates more accurate forecasts, so staffing levels closely match real-time demand.
What is workforce optimisation? Workforce optimisation is the process of aligning staffing, forecasting, scheduling, and performance insights to improve operational efficiency and employee experience, while controlling labour costs.
What are the benefits of automated scheduling with Quinyx? Automated scheduling saves time, reduces errors, and ensures compliance. Optimise builds schedules based on availability, skills, contracts, and labour laws – so managers spend less time on admin and more on supporting their teams.
How does Quinyx automation reduce labour costs? By automating forecasting and scheduling, Optimise reduces overstaffing and understaffing, cuts unnecessary overtime, and helps you allocate labour where it adds the most value – without compromising service quality.
How does Quinyx improve workforce planning and labour cost efficiency? Optimise matches staffing to actual business demand and provides clear visibility of productivity, attendance, and labour spend. This helps leaders make data-driven decisions that improve operational performance and profitability.

Ready to see Quinyx in action?

Discover how to save time, reduce costs, and create a better experience for your people.