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Workforce management

Take a deeper look at the workforce management tools our customers love!

Scheduling
Scheduling with control over compliance and costs
Time & Attendance
Time-clocking, leave management and payroll integrations
Demand Forecasting
Accurate and hyperlocal forecasting driven by AI

Labor Optimization
Automated scheduling optimized to your business needs

Insights
Improve decision making with greater visibility into workforce management data

 

Employee Hub
Employee Hub, the central place for tasks, communications, updates and resources.
Communications
Elevate communication and collaboration between frontline workers
Feedback and Recognition
Engage and motivate your frontline workforce
Customer Support
Tools

Assess your workforce management maturity withe the Quinyx WFM Navigator, and unlock tailored insights to optimise your operations.



Optimize

Optimize your business with AI

Offer great service, reduce labor costs, and remain compliant with AI-powered forecasting and automation. 

 

Insights

Gain Insights into how well you are performing

Without the right information, it is difficult to determine whether you are meeting the demands of the business, make the right scheduling decisions or identify areas for improvement. 

Use data-driven insights to ensure you attract, motivate and retain your frontline employees while optimising workforce performance. Insights into your workforce data provides full visibility into metrics such as scheduled versus worked hours, absence and overtime as well as compliance with labor laws, schedule rules and employee preferences. 

  • Use insights to make informed decisions to improve scheduling, boost employee motivation and enhance operational efficiency.
  • Ensure compliance and reduce the risk of violations by tracking adherence to labor laws, internal policies and scheduling rules.
  • Identify areas for improvement at both departmental and company-wide levels to identify areas that can be improved. 
Forecasting

Determine ideal staffing levels based on external drivers

Without accurate forecasting, unexpected peaks in demand can result in lost revenue due to insufficient staff being available to help customers while unexpected troughs could result in inefficient staff utilisation. 
  • Accurately predict future workforce needs by analyzing demand drivers such as historical data, sales forecasts, seasonal trends and local events. AI-driven forecasting helps you schedule the right number of employees to meet demand, reducing overstaffing or understaffing, leading to cost savings and improved service levels.
  • Anticipate staffing needs with AI-driven forecasts that consider multiple demand drivers like sales trends and local events.
  • Ensure that optimal employee forecasts factor in compliance with external labor standards as well as internal policies.
Labor Optimization

Streamline the most complex aspects of scheduling

While using a standard schedule pattern - or base schedule - reduces the time and complexity of creating a dynamic roster manually, it can lead to overstaffing and understaffing resulting in unnecessarily high costs or missed revenue. 

Streamline the most complex aspects of scheduling to ensure your workforce aligns with business demand while maintaining compliance and meeting employee preferences. Efficiently create fair and fully compliant schedules tailored to your business needs. 

  • Automatically generate optimized shifts to match demand requirements, significantly reducing the time spent on manual scheduling.
  • Reduce unnecessary costs and lost revenue opportunities due to over scheduling and under scheduling. 
  • Assign shifts based on employee preferences, labor laws and operational goals, ensuring fairness and compliance while maintaining operational efficiency. 
  • Adapt to fluctuating daily forecasts with eas, ensuring your workforce is always aligned with changing business needs and demands. 
Labor-Optimization

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