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Workforce management

Take a deeper look at the workforce management tools our customers love!

Scheduling
Scheduling with control over compliance and costs
Time & Attendance
Time-clocking, leave management and payroll integrations
Demand Forecasting
Accurate and hyperlocal forecasting driven by AI

Labor Optimization
Automated scheduling optimized to your business needs

Insights
Improve decision making with greater visibility into workforce management data

 

Employee Hub
Employee Hub, the central place for tasks, communications, updates and resources.
Communications
Elevate communication and collaboration between frontline workers
Feedback and Recognition
Engage and motivate your frontline workforce
Tools

Assess your workforce management maturity with the Quinyx WFM Navigator, and unlock tailored insights to optimise your operations.

Meet Quinyx at NRF

See how AI scheduling helps retailers cut labor costs while improving every shift.

Forecast demand with confidence – every shift, every day

Quinyx Forecasting uses AI workforce forecasting to turn your data into clear, reliable demand signals so you can staff every hour with confidence. The result: less over- and under-staffing, lower labor costs, and smoother operations across every site.

Forecast demand with confidence – every shift, every day

Turn complex demand patterns into clear staffing plans with AI workforce forecasting

Quinyx Forecasting helps businesses accurately predict labor demand across stores, departments, and regions. It analyzes trends such as sales, transactions, foot traffic, promotions, and seasonal peaks to generate precise, industry-tuned forecasts.

The system automatically selects or blends the best-performing models for each environment, continuously improving as more data flows in. Managers then use these forecasts to build optimized schedules that match staffing levels with real demand – not guesswork.

Turn complex demand patterns into clear staffing plans with AI workforce forecasting

The impact Forecasting delivers

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Up to 20% lower labor costs

Achieve leaner, smarter staffing by aligning labor hours with true demand.
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Up to 97% forecast accuracy

Enterprise customers report highly accurate forecasts that keep schedules on track.
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30% faster scheduling cycles

When combined with Quinyx Scheduling, managers spend far less time building schedules.
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Reduced employee turnover

Better alignment between workload and staffing reduces stress, burnout, and attrition.

From raw data to better business performance with AI workforce forecasting

Forecasting is built for real-world operational complexity, where every hour of staffing affects cost, service, and employee well-being.

Data-driven accuracy

Predict staffing needs with precision using AI models tailored to complex, shift-based operations.

Reduced labor costs

Align headcount with expected demand to avoid costly overstaffing and missed service opportunities.

Simplified planning

Turn accurate forecasts directly into optimized schedules that reflect your trading patterns, opening hours, and constraints.

Improved customer and employee experience

Balance workloads so teams can focus on service, not firefighting, and employees finish shifts feeling in control, not overwhelmed.

Industry-tuned forecasts

Configure forecasts by industry, region, or site so they support your operational goals, cost targets, and workforce constraints – enabling smarter scheduling and more confident capacity planning.

How Forecasting fits into your planning cycle

Quinyx Forecasting sits at the heart of your workforce planning process, connecting business data to day-to-day scheduling decisions.

Step one

Ingest your data

Bring together historical sales, transactions, foot traffic, workforce data, and external factors such as events and holidays.

Ingest your data
Generate industry-tuned forecasts

Step two

Generate industry-tuned forecasts

More than 20 AI-powered models analyze patterns, trends, and seasonality to predict demand at organization, region, site, or department level.

Step three

Build optimised schedules

Forecasts flow into Quinyx Scheduling so managers can create fair, compliant, demand-driven schedules in just a few clicks. They keep the control, while the system does the heavy lifting.

Build optimised schedules

Trusted by leading organizations planning thousands of shifts

NK
NK
Cut over- and under-staffing with the help of Forecasting and Optimization, improving coverage while controlling labor spend.
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Improved accuracy in forecasting and shift planning, helping stores stay staffed for real demand while avoiding unnecessary hours.
Boots
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Forecasting module provides visibility up to 6 months ahead – especially valuable during peak periods such as Black Friday and December.

Solve your biggest demand-planning headaches

Quinyx Forecasting is designed for teams that are still relying on spreadsheets, gut feel, or rigid tools that cannot keep up with change. It helps you tackle:

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Inaccurate or manual forecasting

Replace error-prone spreadsheets with automated, AI-driven forecasts that update as your data changes.
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Over- or under-staffing

Align staffing with demand peaks and troughs to reduce idle time, overtime, and missed sales.
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Seasonal and promotional spikes

Automatically adjust for historic seasonal patterns, promotions, campaigns, and local events so you are always prepared for peak periods.
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Limited visibility into demand drivers

Integrate data from POS, e-commerce, operations, and more to surface the demand signals that matter most to your workforce plans.
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Scaling across locations

Generate and aggregate forecasts at organization, region, site, or department level within a single platform, with consistent logic and full control.
Quote

“The forecasting function is extremely helpful. It makes planning easier and more predictable – which is valuable both for management and employees.”

Morten Herman Vogt, Project Manager
Boots

Your questions, answered

What is Quinyx Forecasting and how does it work? Quinyx Forecasting uses more than 20 forecasting methods – including regression-based models and advanced machine learning – to predict labor demand. It analyzes historical data such as sales, transactions, and foot traffic, as well as seasonal and event-driven patterns, to generate accurate forecasts tailored to each site and department.
What is AI workforce forecasting? AI workforce forecasting uses artificial intelligence and machine learning models to predict future labor demand based on historical data, trends, and external factors. It helps organizations plan staffing more accurately, reduce labor costs, and improve service levels.
How accurate is Quinyx Forecasting for shift planning? Accuracy depends on the quality and depth of your data, but Quinyx customers have seen up to 97% forecast precision. The system continuously learns from new information, so forecasts become more accurate over time.
What types of data can be used in Quinyx Forecasting? Forecasting can use historical workforce data, sales and transaction data, foot traffic, opening hours, promotions, and external factors such as local events or holidays. Planners can also add manual inputs when they know something unique is coming up.
Does Quinyx Forecasting work with Scheduling? Yes. Forecasts flow directly into Quinyx Scheduling so managers can create optimal, demand-driven schedules in just a few clicks, while still applying their own knowledge of the operation.
Can forecasts be customised by location or department? Absolutely. Forecasts can be aggregated and analyzed at organization, region, site, or department level, giving you the flexibility to plan for specific teams, formats, or trading patterns while keeping a consistent approach across the business.

Ready to match every shift to real demand?

See how Quinyx Forecasting can help you predict labor needs with confidence, cut unnecessary costs, and build schedules that work better for your customers and your people.