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Falck Ambulance Service UK chooses Quinyx

November 2021 - Falck UK Ambulance Service has chosen Quinyx AI WFM solution to help them plan and optimise their workforce.
by Aurelie Honeysett
November 2021 - Falck UK Ambulance Service has chosen Quinyx AI WFM solution to help them plan and optimise their workforce.

Quinyx will be rolled out to help Falck Ambulance Service manage their 600 colleagues in the UK bringing efficiencies in the scheduling and workforce management processes by helping reduce third-party operator costs, providing enhanced features for their colleagues and improving compliance, business contingency and long-term resource planning.

Melissa Hall, Logistics Director at Falck, said, "Quinyx advanced scheduling and workforce management system will enable us to operate more efficiently and therefore help us to provide an even better experience for patients.  Colleague engagement and communication will also be enhanced by Quinyx improving the support we provide our colleagues and allowing them more time to focus on caring for every patient’s needs."

Erik Fjellborg, Chief Executive Officer at Quinyx, added, “Being able to help a company like Falck with our advanced AI solution is fantastic. Our teams are thrilled to get started with the rollout. We are looking forward to seeing Falck reach their ambitious goals with Quinyx.”

The collaboration between Quinyx and Falck will see the teams working closely together over the next few months to implement and roll-out the new solution.


About Falck

Falck UK Ambulance are proud to work in partnership with the NHS providing transport for patients to their non-emergency appointments across the country.

Led by a dedicated and highly experienced Senior Management Team all Falck colleagues, no matter what role they have within Falck, take great pride in the part they play in providing an exemplary service for the adults and children who rely upon them, with the patients experience always at the heart of everything that they do.  


About Quinyx

Quinyx is a leading workforce management solution providing technology that simplifies scheduling, time reporting, communication, task management, budgeting, and forecasting, thanks to AI-driven scheduling automation. Through advanced and flexible features, Quinyx helps more than 900 companies around the world improve efficiency, engage employees, comply with regulations, and reduce labour costs.

Quinyx has offices in the UK, US, Sweden, Germany, Finland, Norway, Denmark, the Netherlands, and Australia. Its software has also been implemented globally in markets and regions such as Europe, North America, China, Japan, and Korea. Clients include Livi/Kry, HealthHero, Wello, FirstVet, Elysium Healthcare, Well Pharmacy, Certitude, IC24, Vocare, Rituals, Swarovski, DHL, London City Airport, IHG, and Starbucks.

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