Espresso House is the Nordic region's largest chain of coffee shops with over 400 coffee shops in five countries (Sweden, Norway, Finland, Denmark and Germany) and thousands of employees. Such a large workforce requires effective management of scheduling processes.
As Espresso House looked for a solution to decrease the time spent on scheduling, they turned to Quinyx for help.
"Ever since we started using Quinyx, the time spent on scheduling has decreased by 30-40% in each of our coffee shops. A very large decrease,” says Marcus Henningson, Regional Manager at Espresso House.
A scheduling tool to facilitate processes
Quinyx provides a clear overview of the organisation’s scheduling, facilitating processes for managers and employees.
"The system is powerful and highly developed. Once the scheduling templates have been set up, they can be used to create new schedules, saving a lot of time," Henningson says.
On the lookout for modern technology
In the Quinyx app, employees get instant notifications when a shift is added, removed or modified. They have access to their full schedule and can see when their colleagues are working. And of course, they can also easily apply for leave, book or amend shifts, and stay up to date with their team’s schedules, directly within the app.
“When looking for a new scheduling tool, our primary goal was to find a modern and innovative vendor who invests in the latest technology; an app and a user-friendly interface for all our employees,” says Henningson.
"The collaboration with Quinyx has been amazing. They are collaborative, attentive and always try to accommodate our wants and needs. I would highly recommend Quinyx to anyone who is not currently using it. They have helped us save a lot of time and money that was previously spent on scheduling and planning. Our schedules have also become better and more effective," says Henningson.
Want to know more about how Espresso House uses Quinyx? Watch the video below.
Espresso House has successfully managed to decrease the time spent on scheduling, which has led to streamlined business operations. Thinking of becoming a part of the Quinyx family too? Read more about how we can help you and your business here.
About Espresso House
Espresso House is the Nordic region's largest chain of coffee shops with over 400 coffee shops in five countries; Sweden, Norway, Finland, Denmark and Germany.