Gartner® Market Guide for Workforce Management Applications 2022


This guide is a must-read for strategic leaders wanting to gain a broad view of the Workforce Management (WFM) market and anyone looking to: 

  • Get access to recommendations and key findings from Gartner
  • Access a complete overview of the different vendors in the market
  • Understand how WFM solutions can reduce avoidable attrition among frontline and hourly workers


According to this report: "Application leaders supporting human capital management (HCM) technology transformation must deliver an improved employee experience to the hourly workforce by reconfiguring existing WFM solutions to incorporate more flexible workforce scheduling."  Gartner Market Guide for Workforce Management Applications


Gartner, Market Guide for Workforce Management Applications, 29 July 2022, By Sam Grinter, Ron Hanscome, Kelsie Marian, Ranadip Chandra 

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