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Workforce management

Take a deeper look at the workforce management tools our customers love!

Scheduling
Scheduling with control over compliance and costs
Time & Attendance
Time-clocking, leave management and payroll integrations
Demand Forecasting
Accurate and hyperlocal forecasting driven by AI

Labor Optimization
Automated scheduling optimized to your business needs

Insights
Improve decision making with greater visibility into workforce management data

 

Employee Hub
Employee Hub, the central place for tasks, communications, updates and resources.
Communications
Elevate communication and collaboration between frontline workers
Feedback and Recognition
Engage and motivate your frontline workforce
Tools

Assess your workforce management maturity with the Quinyx WFM Navigator, and unlock tailored insights to optimise your operations.

Meet Quinyx at NRF

See how AI scheduling helps retailers cut labor costs while improving every shift.

Employee scheduling software built for hospitality & QSR workforce management

Deliver consistent guest experiences, improve guest satisfaction, reduce turnover, and optimise labour spend with the platform trusted by leading hospitality and quick service restaurant (QSR) brands.

Employee scheduling software built for hospitality & QSR workforce management-1

Why leading hospitality & QSR brands choose Quinyx

98.4%
app adoption
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30–40%
scheduling time saved
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97%
platform adoption in 7 days
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Higher
guest satisfaction and stronger NPS

Today’s guests expect more. Your workforce needs smarter hospitality workforce management to deliver.

Every shift is make-or-break. Fluctuating demand, high staff turnover, and razor-thin margins mean you can’t afford guesswork in staffing. Quinyx transforms workforce planning into a strategic advantage – powering guest satisfaction, faster service, and stronger unit-level profitability.

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Differentiated guest experiences

Match the right skills to peak service windows (dinner rush, events, breakfast bursts). Standardise service across sites without adding admin.
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Demand variability

Forecast labour needs from POS trends, reservations, delivery data, and local events. Avoid costly overstaffing and disruptive understaffing.
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High attrition and flexible workforces

Build reliable rosters with part-time and seasonal staff. Fill shifts instantly via the in-app marketplace. Auto-route new staff into training templates.
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Low staff morale and engagement

Boost engagement with in-app comms, recognition badges, surveys, and transparent scheduling. Reduce absenteeism and reduce staff turnover in hospitality.

Smarter staffing, better guest experiences

  • AI-powered scheduling reduces labour costs and maximises service speed.
  • Automate manual tasks, giving managers more time to focus on guests.
  • Centralised dashboards enable consistent guest experience management across locations.
  • Track service metrics to maintain standards and improve guest satisfaction.
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Smarter scheduling, powered by Business View

Unlike generic employee scheduling software, Quinyx connects every staffing decision to business performance. Business View gives managers a live, operational layer that links labour directly to outcomes like table turnover, drive-thru speed, and service quality.
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Toggle between Schedule View and Business View for full visibility.
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Real-time coverage across front of house, back of house, drive-thru, housekeeping, and more.
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Align staff with demand from reservations, footfall, and sales patterns.
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Role- and skill-matching tools to place the right staff in the right positions.
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Cross-location flexibility to reallocate staff when demand shifts.
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Instant shift actions to assign, reassign, or fill roles quickly.

Staff every shift with confidence

Quinyx uses demand signals – POS velocity, reservations, delivery feeds, and local events – to generate accurate, demand-driven schedules.

  • Forecast demand by daypart, week, and season.
  • Rebalance mid-shift to adapt to no-shows or surges.
  • Heatmaps show labour vs. sales gaps so managers can redeploy staff instantly.
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Turn every shift into a profit opportunity with guest experience management

When staffing aligns with guest flow, revenue rises – tables turn faster, drive-thru queues shrink, and guest satisfaction soars.

  • Reduce walk-aways, order backlogs, and delays.
  • Boost check size by scheduling trained upsellers at peak.
  • Improve NPS, reviews, and guest loyalty through consistent coverage.
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Flexible, mobile-first scheduling your teams will love

Hospitality and QSR workforces thrive on flexibility. Quinyx empowers employees while ensuring service standards and costs stay on track.

  • Built-in time off request app for easy swaps and open shift claiming.
  • Multi-site visibility so staff can pick up hours nearby.
  • Push notifications for instant shift updates.
  • Recognition, shout-outs, and micro-surveys to boost morale and engagement.
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Restaurant payroll software and compliance built in

Labour laws are complex – covering overtime, minors, breaks, tip credit, and predictive scheduling laws. Quinyx automates compliance while ensuring payroll accuracy.

  • Alerts for potential violations during schedule creation.
  • Accurate pay tracking across departments and step-up shifts.
  • Payroll integrations that reduce errors and rework – making Quinyx one of the most reliable restaurant payroll software solutions.
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Control costs without sacrificing guest experience

Margins are slim. Quinyx helps you hit service targets while keeping labour spend in line.

  • Real-time labour-to-sales ratio tracking.
    Forecast kitchen prep, line capacity, and FOH coverage.
  • Reduce overtime and reliance on agency labour.
  • Benchmark forecast vs. actuals to keep improving.
  • Go beyond standalone restaurant task management software with integrated performance insights.
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Get live fast with hospitality & QSR launch packs

Industry-ready configuration gets you up and running quickly.

  • Prebuilt labour models by daypart.
    Role and skill templates for hospitality staff scheduling.
  • Compliance rule sets by region.
    KPI dashboards for labour-to-sales %, service speed, and guest sentiment.
  • Guided onboarding with hospitality specialists.
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What our customers are saying

Your questions, answered

What is employee scheduling software? Employee scheduling software automates shift planning, forecasting, and compliance – helping hospitality and QSR brands reduce admin, cut costs, and improve guest satisfaction.
How does scheduling software improve guest satisfaction? By aligning staff coverage with peak demand, Quinyx ensures faster service, shorter wait times, and consistent guest experiences.
What is guest experience management in hospitality? Guest experience management is about tracking and optimising service at every touchpoint. Quinyx provides built-in tools to measure and improve guest satisfaction across all locations.
How does Quinyx support predictive scheduling laws? Quinyx includes built-in compliance safeguards and payroll integrations to keep operators compliant with predictive scheduling laws and fair workweek regulations.