How retailers can deliver a better customer experience using AI

On-demand webinar

During this webinar, Amer Mohammed, Al-enthusiast & Chief Digital Officer of Coop Sweden, will share key insights from his many transformation projects - often with the use of cutting-edge technology to enhance the customer experience. We will also have a guest appearance from Maarten de Boo, Head of AI at Quinyx, who will share some valuable insights on hyperlocal forecasting & workforce optimization.

We will cover: 

  • An exclusive interview with Amer Mohammed, unlocking some of his best advice & learnings in terms of retail, customer experience & AI.

  • We will touch upon what hyperlocal forecasting is, why it is superior to generic forecasting methods, and how it can be applied to retail, supermarkets & hospitality.

  • How a perfect schedule can boost sales & customer experience while also lowering costs.


About Amer Mohammed:

Amer is the Chief Digital Officer at Coop Sweden, which has a major journey of change ahead. Prior to joining Coop, he has driven change both as an entrepreneur and as a CDO at CapGemini and Stena Line.

Amer has a unique way of describing the possibilities in digital transformations. Nothing is impossible, and he is passionate about working for change and making the world a better place.

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