We live in an age that’s driven by the need to improve margins and increase profitability. As we fall into a cycle where we’re continually pushing for increased output, expectations of our employees are higher than ever.
The result is a workforce who are working longer hours and feeling increasingly disengaged.
It doesn’t take hours of analysis to recognise where we’re going wrong. The key to improving performance within your workforce doesn’t lie in working longer hours; it lies in working more efficiently and effectively. And it’s a manager’s responsibility to get people working in this way.
But how can this be achieved? We’ve got a simple five-step recipe for improving performance within your workforce…
Step One: Mentor your employees
There’s a simple logic behind mentoring your employees; firstly you’ll be able to mould them to work in the most efficient way, and secondly the one-on-one time you spend with them will make them feel valued and engaged.
If you can learn how to challenge your staff so that they start pushing themselves, you’ll soon start to see results. Provide meaningful feedback along the way, and you’ll be well on your way to creating a finely-tuned machine.
Step Two: Communicate with your staff
The importance of clear and concise communication can’t be stressed enough. Good communication is the driving force behind every successful business. After all, an employee who doesn’t know what’s expected of them is unlikely to perform to their full potential. Be clear, be positive, and show people how you want things done.
Allowing two-way communication is equally important. Providing an outlet for your employees’ concerns and frustrations will help them to trust you, and spend less time worrying when they could be getting the job done.
Step Three: Reward your employees
Providing the right level of pay and benefits is important, but it can be tricky to get the balance right. If overused, a reward quickly becomes an expectation and its effectiveness wears out. What your employees need is a combination of financial incentive and intrinsic motivation. By saying ‘thank you’ or ‘well done’, you can give your staff a sense of achievement, involvement and ownership.
Reward and recognition play a huge factor in keeping employees engaged. Your staff will be motivated to work hard and more likely to stay within the organisation.
Step Four: Promote team working
Employees that work together in a team are often the most productive members of staff. Research has proven that when staff members feel included and part of a ‘work family’, they will be more efficient. The ability to collaborate and bounce ideas off each other allows staff to work more confidently, leading to better results and increased productivity.
If the nature of your industry requires your employees to work as individuals, you can make them feel part of a team by conducting team-building exercises.
Step Five: Get the right resources
Once you’ve got your employees working in a more efficient and effective way, you will start to see productivity and performance increase. But if this means you’re spending all your time managing staff schedules, attempting to communicate with employees, and tracking their performance, you may find your own workload doubles.
There are a variety of technologies available to improve efficiency. The right workforce management software can help you to use your employees and resources intelligently – both it terms of time and money. From assigning tasks to employees, to recording their working hours, you can help your employees to do jobs quicker and more accurately.
See how Quinyx can help you and your employees work more efficiently. We’d like to offer you a free trial of Quinyx to see how we can help you start saving time, reducing costs and increasing productivity.