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Gartner® Market Guide for Workforce Management Applications


A Must-Read Guide For Frontline Workforce Management

Workforce management applications can transform business and HR operations by supporting new ways of working. This guide provides strategic business leaders with an overview of the WFM marketplace to identify which vendors meet their specific use case and industry requirements. 

By 2025...

Gartner's prediction for global mid-market and large enterprise organizations...
Key takeaway

Thriving in today's competitive market

To thrive in today's competitive landscape, businesses must embrace a holistic approach to managing and engaging their frontline workforce. Including:

  • Enabling easy shift swapping and accounting for employees' preferences when building schedules to prioritize work-life balance.

  • Empowering managers and frontline staff with seamless, efficient communication through a WFM application that simplifies and enhances connections.

  • Offering genuine opportunities for career growth and fostering a culture of recognition.

Key Takeaway

Overcome labor shortages and hiring slowdowns

Beat the "talent crunch" with advanced, automated scheduling and demand forecasting features. With the right WFM platform, organizations can reduce labor costs, increase productivity, maintain compliance, and enable flexible scheduling across multiple locations. 

  • Reduce overtime costs and track time & attendance easily with automated scheduling.

  • Plan for short-term and long-term hiring with accurate scheduling data and demand forecasting.

Gartner® Market Guide for Workforce Management Applications

  • Get access to recommendations and key findings by Gartner®

  • Access a complete overview of different vendors in the market

  • Understand how WFM solutions can drive engagement and withstand the labor shortage