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Workforce management

Take a deeper look at the workforce management tools our customers love!

Scheduling
Scheduling with control over compliance and costs
Time & Attendance
Time-clocking, leave management and payroll integrations
Demand Forecasting
Accurate and hyperlocal forecasting driven by AI

Labor Optimization
Automated scheduling optimized to your business needs

Insights
Improve decision making with greater visibility into workforce management data

 

Employee Hub
Employee Hub, the central place for tasks, communications, updates and resources.
Communications
Elevate communication and collaboration between frontline workers
Feedback and Recognition
Engage and motivate your frontline workforce
Tools

Assess your workforce management maturity with the Quinyx WFM Navigator, and unlock tailored insights to optimise your operations.

Meet Quinyx at NRF

See how AI scheduling helps retailers cut labor costs while improving every shift.

Retail scheduling software that drives profit and performance

Quinyx helps retailers maximize ROI, reduce labor costs, and keep staff engaged with AI-powered scheduling. Trusted by the world’s leading retailers, our workforce management platform ensures compliance, optimizes staffing, and transforms scheduling into a growth driver.

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Proven retail results with Quinyx

376% ROI

$3.67M NPV

50%

reduction in overtime costs

$600K+

annual labour savings

The retail workforce challenges we solve

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Omnichannel and dark store operations

  • Optimize staffing for click-and-collect, ship-from-store, and micro-fulfillment.
  • Streamline task management across sales floors, stockrooms, and fulfillment hubs.
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Labour shortages and high turnover

  • AI-driven forecasting prevents burnout and ensures fair coverage.
  • Flexible scheduling and mobile-first tools improve staff retention.
  • Self-service scheduling empowers employees to manage their shifts.
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Compliance risks

  • Built-in safeguards for predictive scheduling and fair workweek laws.
  • Real-time alerts prevent costly violations and fines.
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ROI and customer experience

  • Link labour planning with live sales and traffic data.
  • Schedule top performers in peak trading hours for maximum impact.

Turn workforce management into a profit driver

AI scheduling software

AI scheduling software

Demand-driven algorithms align schedules with sales trends, traffic, and demand forecasts.

Boost revenue and service

Boost revenue and service

Increase conversion rates by deploying top associates at the right times.

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Automated scheduling software

Cut admin with automation across scheduling, compliance, and cost-tracking.

Workforce optimisation at scale

Workforce optimisation at scale

Turn labour planning into a lever for growth, not just cost control.

Smarter scheduling with Business View

Quinyx goes beyond traditional staff scheduling. With Business View, managers can see not just who’s working, but how staffing decisions impact business outcomes in real time.
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Toggle between Schedule View and Business View.
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Live visibility across stores, departments, and fulfilment hubs.
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Head-counts and unassigned shifts at a glance.
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Skill- and role-matching to put the right people in the right roles.
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Cross-unit rostering for flexible redeployment.
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One-click shift actions for instant adjustments.

Empower and engage your staff

Retention starts with engagement. Quinyx’s employee engagement tools give your staff flexibility and control.

  • Associates manage shifts, swap, and request time off via the mobile workforce app.
  • Push notifications keep everyone aligned in real time.
  • Recognition tools and surveys boost morale and loyalty.
  • Flexible scheduling reduces churn and increases staff satisfaction.
Empower and engage  your staff

Compliance without the headaches

Stay compliant with ever-changing retail labor laws, without slowing down operations.

  • Automated compliance engine covers local, regional, and national rules.
  • Real-time alerts prevent violations before they occur.
  • Maintain transparency on labour costs while staying fully compliant.
Compliance without  the headaches

Forecast demand and optimise labour costs

Get staffing right – every time – with labor demand forecasting software from Quinyx.

  • AI-powered forecasts based on historical patterns, tasks, and sales data.
  • Reduce overtime costs while maintaining high service levels.
  • Allocate staff dynamically across multi-format stores, dark stores, and fulfillment hubs.
Forecast demand and  optimise labour costs

Retail-ready launch packs

Get results faster with launch packs tailored for retail workforce management.

  • Pre-built templates and KPIs for omnichannel operations.
  • Proven best practices to accelerate time-to-value.
  • Expert guidance for smooth onboarding and configuration.
  • AI-driven recalibration for continuous improvement.
Retail-ready launch packs

What our customers are saying

Your questions, answered

What is retail scheduling software? Retail scheduling software helps managers plan, assign, and optimize shifts across multiple stores and departments. Quinyx combines scheduling with AI forecasting, compliance tools, and employee engagement features.
How does Quinyx help reduce staff turnover? By offering flexible scheduling and mobile-first self-service, employees gain more control of their shifts. This increases engagement and satisfaction, which leads to lower turnover.
What’s makes Quinyx different from other staff rostering and shift management software? Quinyx goes beyond traditional staff scheduling and shift management software by combining AI-powered optimization, compliance automation, and employee engagement tools. This integrated approach helps businesses reduce labor costs, stay compliant, and improve employee satisfaction while accelerating adoption across teams.
What makes Quinyx unique in the market? Quinyx combines staff scheduling with AI-powered optimization, compliance automation, and employee engagement tools. This integrated approach goes beyond traditional scheduling to help businesses optimize labor costs, boost productivity, and accelerate employee adoption.
How does AI scheduling software improve customer experience? AI ensures the right staff are scheduled at the right time, so customers experience shorter wait times, better service, and more knowledgeable staff during peak hours.
Can Quinyx forecast labour demand? Yes. Quinyx uses AI labor demand forecasting to predict staffing needs based on historical data, traffic, and sales trends. This prevents overstaffing and understaffing.
Is Quinyx suitable for retailers with multiple locations? Absolutely. Quinyx offers live visibility and control across multiple sites, departments, and fulfillment centers, ensuring consistent standards and efficiency across the business.