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Workforce Heroes 2020

Here are the winners!

Introducing our UK Workforce Heroes...

At the start of the year, we launched our inaugural Quinyx Workforce Heroes awards. Searching for
those working in the retail, logistics and healthcare sectors, who despite the most challenging year
on record, went over and above in their roles in 2020.

Thank you to everyone who entered. We were inundated with nominations and our judges had a
tough job of narrowing the entries down to just three winners.

But they did it and we’re proud to announce our Workforce Heroes of 2020…

Healthcare Hero

Danielle Bullent
Care Home Manager

Danielle, 35, is a care home manager from Gorleston-on-Sea near Great Yarmouth. Dedicating half her life to social care, the mum-of-two was nominated by her colleagues from Laurel Lodge residential home in Norwich and her former manager from Park House in Great Yarmouth.

Despite being only 12 weeks into the newly promoted role of manager when the pandemic hit, Danielle and her team have kept the care home COVID-free, and she has focused on keeping her staff and residents happy and healthy.

Making this difficult time a little easier to bear for the 30 residents and their families, Danielle organised daily Zoom chats between loved ones and ensured the weekly schedule of activities included something for everyone, from cooking or dancing to a music session. A former majorette, she put on a baton twirl show for residents and hand-delivered them all biscuits and a rose on Valentine’s Day.

Read Danielle's full story here.

Retail Hero

Will Graham
Store Supervisor

Easing pressure on his colleagues and supporting the needs of his local community during the pandemic, made Will the obvious choice for Retail Hero.

The 20-year-old store supervisor from Sankey Bridges near Warrington has worked at the Old Hall Spar mini market for the past 17 months.

Overcoming challenging circumstances, including more workload pressures from increased cleaning protocols, policing of customers wearing face masks and re-routing and limiting numbers of shoppers in the store, Will’s colleagues described him as “a great support”, “very positive”, “always there to help” and someone who “genuinely cares.”

Celebrated for going over and above for his colleagues by covering shifts and supporting those facing hard times, Will has become very popular with customers, especially elderly shoppers.

Read Will's full story here.


Logistics Hero

Ifrah Kalif
Delivery Driver

Ifrah, from Finsbury Park, juggles being a single mum of three with her role as a delivery driver with Amazon.

After the pandemic left her jobless, the 38-year-old battled to find a new role that would work flexibly and now she’s thankful to have a job she loves and even describes as a ‘holiday’ from the stress of COVID.

Times haven’t been easy for Ifrah, particularly after she and two of her children contracted the virus.

Her middle son, who has a kidney condition – making him high-risk - had to stay with family friends and was separated from his mum and siblings for five weeks, to try to avoid contracting COVID.

Ifrah was nominated for the Logistics Hero accolade for her positive, upbeat attitude which saw her described as ‘inspirational’.

Read Ifrah's full story here.


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