Each year more and more businesses across a cross-section of different industries invest in a workforce management solution to help them save time, reduce costs and increase productivity.
But what is a workforce management solution and what are the key signs to look for to see if it can help you?
A good workforce management solution will be cloud-based software that helps you dramatically reduce the amount of time it takes to carry out many of the fundamental processes your business needs to run. Think of it as being a way to optimise these process so they are quicker, more effective and add greater value to your business.
Scheduling staff, time and attendance management, absence management, and even budgeting and forecast can be controlled through the same central hub. Traditionally, these tasks have been labour-intensive as well as consuming unnecessary time and resource which could be better spent elsewhere.
Workforce management solutions have changed this, meaning businesses can automatically run these processes and save themselves up to a day’s worth of time each week. Imagine what you could achieve if you were given a day back and the impact this would have on your business.
Investing in a solution is a big choice for any organisation and it shouldn’t be taken lightly. But before you reach that point, how do you know you need a workforce management solution?
Here are three questions you need to ask and the signs you should be looking for:
1. Do you or your staff spend hours each week on paperwork and admin?
When it comes to creating a rota and scheduling your staff do you find yourself spending a disproportionate amount of time on it each week only for the schedule to be changed over and over again? If the answer is yes, this is the key sign you need to invest in workforce management. Complex schedules can take hours to create. A workforce management solution will do it for you at the click of a button, automatically update your staff with their shifts and allow you to make real-time changes with no hassle. Not only does it save time but it will boost efficiency and productivity across the whole business.
2. Do you have a transient workforce across multiple sites?
In our experience we’ve found workforce management software has the biggest impact for restaurants, hotels, retailers, leisure clubs and attractions. These businesses often have a complex structure with differing levels of full and part time staff, seasonal staff and different opening hours depending on the time of year. Managing this for one site is tricky enough but when it comes to multiple sites the problem dramatically increases. Study your staffing structure and identify how it changes through the year. If you can identify with the above then a workforce management solution will make your life much easier.
3. Are you looking to embrace technology to stay ahead of the competition?
Advances in technology are helping business be more responsive and reactive while offering a better end product and experience to their customers. Do you want to stay ahead of the competition and find the edge that will set you apart? Delivering an exceptional service is key to this but so is everything that happens behind the scenes. New technology and software will give your business a competitive advantage, empower your staff and allow you to give your customers that kind of memorable experience they will come back to time and again.
If you recognise these signs and want to find out more about how a workforce management solution can help your business then we’d love to talk. We work with companies throughout Europe and their feedback is always the same; Quinyx saves them time, reduces their costs and increases productivity.