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Indigo Books & Music Inc. Partners with Quinyx to improve their forecasting accuracy and provide a better employee experience to their store associates.

The Canadian-based book and lifestyle retailer has chosen to partner with Quinyx as its new WFM platform.
by Evamarie Joubert

Boston, July 12, 2022 - The Canadian-based book and lifestyle retailer Indigo Books & Music Inc., has chosen Quinyx as its new Workforce Management (WFM) platform to optimize its forecasting accuracy and focus on a more employee-centric scheduling approach as they continue to expand its operations throughout North America. 

“At Indigo, we are currently modernizing our digital architecture. As a part of this initiative, we’ve conducted a thorough review of the WFM software landscape, in search of the best platform to support not only our company’s strategic initiatives but also to elevate the day-to-day experience of our store associates and customers in our stores. With Quinyx, our retail staff will be equipped with powerful, intuitive tools which will enable them to have more control over their work schedules and unleash their full potential.” says, Lisa Nordin, Vice President of Retail Experience and Operations. 

Indigo will utilize the full scope of Quinyx’s functionalities to service their 4,800 employees who will use the Quinyx mobile app at their 175 separate locations. This new partnership will also allow Indigo to expand its forecasting variables for greater flexibility in meeting seasonal demand.

Lisa Nordin, continues, “Quinyx's forecasting capabilities will help us allocate the right labor to the right projects at the right time so that we can have our associates working where they are needed most. We're also in the middle of a companywide transformation project and Quinyx will play a big part in aligning our store operations with our company goals. ”

Erik Fjellborg, CEO at Quinyx, adds, “Quinyx is thrilled to partner with Indigo Books & Music Inc. and support their move to further enhance their frontline employees' experience. The current labor shortage and retention challenges many retailers are currently facing demand a greater level of business operational agility, and our AI-powered platform will power Indigo’s move towards reaching their organizations’ goals. ”  

We welcome Indigo to the Quinyx family!


About Indigo Books & Music Inc. 

Indigo is a publicly traded Canadian company listed on the Toronto Stock Exchange (IDG). Indigo is Canada's leading book and lifestyle retailer, offering a curated assortment of books, gifts, baby, kids, wellness, and lifestyle products, that support their customers every day and at key life stages by simplifying their journey to live life on purpose. Indigo believes in real books, in living life fully and generously, in being kind to each other and that stories – big and little – connect us.

Indigo founded the Indigo Love of Reading Foundation in 2004 to address the underfunding of public elementary school libraries. Every year the Foundation provides grants to high-needs elementary schools so they can transform their libraries with the purchase of new books and educational resources. To date, the Foundation has committed over $33 million to more than 3,000 elementary schools, benefitting more than 1,000,000 students. Most recently in April 2020, in the wake of the COVID-19 pandemic and unprecedented nation-wide school closures, the Foundation committed $1.0 million to provide books to families in need.

To learn more about Indigo, please visit the "Our Company" section at


About Quinyx

Quinyx is a leading AI-driven workforce management software providing technology that simplifies scheduling, time reporting, communication, task management, budgeting, and forecasting. Quinyx helps companies worldwide remain compliant, improve efficiency, reduce labor costs, and engage employees through advanced and flexible features.

Today, Quinyx helps some of the world’s biggest businesses save time and money, boost productivity and enjoy work. Quinyx has offices in the U.S, U.K, Australia, Sweden, Finland, Germany, Norway, Denmark, and the Netherlands. In addition, its software is implemented globally and benefits clients like Well Pharmacy, McDonald’s, Domino’s, Oatly, Maersk, Sysco, Virgin Atlantic, Palace Entertainment, IHG, Rituals, Swarovski, Odeon Cinemas Group, and DHL.

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