ILLUM choose Quinyx for workforce management

ILLUM have chosen Quinyx as their new workforce management solution. ILLUM is a well-known and established department store in Denmark, with 120 shops and a history dating back to 1891.

This collaboration will see Quinyx support ILLUMS' journey with smarter workforce management tools, helping them provide the best service to their customers.

Lenette Werner, Head of HR at ILLUM, said:

“In Quinyx, we have found a strong Workforce Management solution that can help improve the bottom line through optimization and streamlining. By automating the administrative tasks to a greater extent, we will minimize the time spent on shift planning, while getting fewer manual error entries to readjust and control. It will reduce also our costs and ensure that we all spend our time creating the most value. ”

With Quinyx, ILLUM will also benefit from a better user experience, with a mobile solution of the highest quality:

“We put a great emphasis on our digital journey, including within our workforce management, and we are convinced that Quinyx can live up to these requirements. The Quinyx platform gives us great flexibility because our managers can handle part of the WFM work from a mobile platform and don't always have to access shift planning via a PC. In addition, the platform is intuitive, transparent and user-friendly, which will increase employee satisfaction. We are also looking forward to the increased use of artificial intelligence within workforce management so that, in the long term, we can plan shifts more intelligently, e.g. based on when there is the most customer traffic and the most turnover in ILLUM. ”

Anders Juul, Country Manager for Quinyx in Denmark, says:

“I am pleased that ILLUM have chosen Quinyx as their workforce management provider, and especially that they appreciate the solution's flexibility and user-friendliness. With ILLUM as a customer, we strengthen our position as a leading WFM supplier in retail. ”

About Quinyx

Quinyx is a leading workforce management solution providing technology that simplifies scheduling, time reporting, communication, task management, budgeting and forecasting, thanks to AI-driven scheduling automation. Through advanced and flexible features, Quinyx helps more than 850 companies around the world improve efficiency, engage employees, comply with regulations and reduce labor costs.
Quinyx has offices in the UK, US, Sweden, Germany, Finland, Norway, Denmark, the Netherlands and Australia. Its software has also been implemented globally in markets and regions such as Europe, North America, China, Japan and Korea. Clients include McDonald’s, Starbucks, Domino’s, Oatly, Rituals, DHL, Wolt, Elkjøp, Clas Ohlson, Benugo, Kal Tire and IHG.

About ILLUM

ILLUM's history dates back to 1891, when wholesaler A.C. ILLUM opened a store specializing in sewing articles and dress accessories in Østergade, Copenhagen. The business grew over the years and moved to its current location in 1899. In 2013, ILLUM was sold to the Italian department store La Rinascente, and is ranked by Travel & Leisure magazine in New York as one of the most spectacular department stores in the world.