Hair salon chain Klier Hair Group adopts Quinyx as its employee-centered workforce management platform
- Implementation of the WFM solution in more than 800 hair salons and stores for hairdressing trade
- Flexible and employee-friendly duty scheduling via app for better work-life integration
- Leaner processes and greater efficiency in duty scheduling make everyday work easier
Hamburg, 05.31.2023 – Europe's largest and long-standing hairdressing service provider , Klier Hair Group GmbH, is now using the digital workforce management (WFM) platform, Quinyx. The family-owned company—which celebrates its 75th anniversary this year—is rolling out the WFM solution to over 800 branches of the associated salon and store brands, including KLIER, essanelle, SUPER CUT, Styleboxx, HairExpress and COSMO, as well as the online store Klier Hair World, in an effort to further digitize their operations and set a new standard within their industry. The approximately 5,000 employees and managers—including sales, salon and store employees and trainees—will benefit from automated staff scheduling and optimized communication channels.
Optimized Processes and better work-life balance
Quinyx's WFM app includes automated workforce scheduling, time tracking, analytics and reporting, as well as modules for internal communications and employee engagement.
With the digital platform, the Klier Hair Group wants to significantly streamline the previous processes in duty scheduling and focus even more on the needs of their employees. Workers can access their duty roster at any time via the app, specify their shift availability and preferences, and independently swap shifts with colleagues if, for example, they have important appointments in their private lives. By doing this, the Klier Hair Group not only offers its employees increased transparency, but also a high degree of flexibility and a better work-life balance.
To promote employee engagement, both employees and managers can use the app to hand out awards, like"Super Colleague" or "Problem Solver" to their colleagues as a thank you or to show appreciation for their work.
Modern Employer: Digitalization of the Hairdressing Industry
When discussing the digitalization of the hairdressing industry, Michael Klier, Chairman of the Management Board of Klier Hair Group GmbH, commented, "At the Klier Hair Group, we always move with the times. In 2019, for example, we introduced an employee app with a focus on internal communication. After that, we further digitized processes for our employees and our customers with online appointment booking and digital appointment scheduling. It was clear to us that time sheets and handwritten duty rosters were also a thing of the past. This has to work digitally. As a family business, we rely on long-term and reliable partners with whom we can work together as equals. Quinyx is—like us—very future-oriented and always one step ahead of market developments. That's why Quinyx's WFM solution was the ideal choice for us to move our company and our employees forward."
Christian Bergmann, HR Director at Klier Hair Group adds:
"With the innovations of Klier Hair Group, we clearly want to position ourselves as a modern employer. Thanks to the intuitive and automated software from Quinyx, our managers are comprehensively and efficiently supported in their daily tasks. The processes can be easily integrated into the daily work routine—so the salon manager can pursue their passion as a hairdresser as well as a manager, while reducing the time spent on previously time-consuming tasks like roster creation or even checking the recorded hours for correct payroll accounting."
With the introduction of the SaaS application across all brands and divisions, the Klier Hair Group is taking another step towards the future. Maximilian Thost, Country Manager DACH at Quinyx, is also convinced of this: "The Klier Hair Group is rich in tradition, but it’s anything but dusty! We are really pleased to be working with a company that thinks modernly and digitally, and not only focuses on optimizing its own business processes, but also on the well-being of its employees. We are proud to be able to support the Klier Hair Group as a partner for digital workforce management software and to take even further steps into the future together."
About Klier Hair Group GmbH
Klier Hair Group GmbH offers professional hairdressing services, hair care and styling products. With over 800 salons and stores, it is the largest hairdressing chain in Europe, represented throughout Germany, and combines the hairdressing and store brands KLIER, essanelle, Super Cut, Styleboxx, HairExpress, COSMO and the online store www.klier-hair-world.de under one roof. There is a salon brand for every type of customer. The cornerstone of the company's history was laid by Elfriede Klier in 1948 in Werdau. In 2018, the former companies HairGroup, Frisör Klier and Cosmo Beauty were merged to form Klier Hair Group GmbH. Around 392,000 customers visit the salons in Germany per month. Around 5,000 employees from 66 countries are employed. In addition to Germany, the Klier Hair Group operates in the Czech Republic and Slovakia (independent companies). It was awarded the Wella Family Award 2017 as an industry shaper with pioneering character. Today's managing directors Michael and Robert Klier are the third generation to lead the family business. The headquarters are located in Wolfsburg. www.klierhairgroup.de
Quinyx is a leading AI-driven workforce management software providing technology that simplifies scheduling, time reporting, communication, task management, budgeting, and forecasting. Quinyx helps companies worldwide remain compliant, improve efficiency, reduce labor costs, and engage employees through advanced and flexible features. Today, Quinyx helps some of the world’s biggest businesses save time and money, boost productivity and enjoy work. Quinyx has offices in the U.S, U.K, Australia, Sweden, Finland, Germany, Norway, Denmark, and the Netherlands. In addition, its software is implemented globally and benefits clients like Well Pharmacy, McDonald’s, Domino’s, Oatly, Maersk, Sysco, Virgin Atlantic, Palace Entertainment, IHG, Rituals, Swarovski, Odeon Cinemas Group, and DHL.