Gartner® Market Guide for Workforce Management Applications
Explore how organisations are using modern WFM solutions to drive efficiency, improve compliance, and empower frontline teams.
- Get strategic recommendations and analysis from Gartner®
- Compare the listed WFM vendors worldwide
- Learn how AI and automation can boost scheduling, planning, and employee satisfaction
Trusted by forward-thinking HR and operations leaders globally.
How WFM is evolving – and what it means for your business
Modern workforce management tools are more than just digital schedules – they’re strategic systems that drive efficiency and employee satisfaction.
This Gartner® report offers expert insights into how the WFM market is shifting and what capabilities leaders should prioritise to stay ahead.
Why Quinyx?
AI boosts efficiency
- WFM platforms are integrating AI to streamline shift planning, automate scheduling, and reduce admin work.
- AI-enabled skills management ensures the right employees are matched to the right shifts – based on real-time skills, availability, and cost data.
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Employee experience is business-critical
- Modern WFM systems improve employee engagement through flexible scheduling, mobile access, and smart self-service features.
- Tools like real-time communications and employee sentiment capture help teams stay connected and reduce turnover.
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By 2030, skills-based scheduling will be the new normal
Gartner predicts that AI-enabled skills management will become a core function of workforce management and will be used daily to manage how hourly paid workers are deployed.
Trusted by leading global brands
Quinyx is used by thousands of organisations worldwide to manage, optimise, and engage their frontline workforce – from retail to manufacturing and beyond.Recognised by Gartner® for 5 years running
Discover how AI transforms WFM with Quinyx
Learn how you can reduce costs, save time, and improve employee satisfaction with AI-driven forecasting, automated scheduling, and smarter workforce insights – all while supporting business growth.
Gartner, Market Guide for Workforce Management Applications, 1 August 2024. By analysts: Josie Xing, Sam Grinter, Ron Hanscome, Kelsie Marian, Ranadip Chandra, David Bobo, and Anand Chouksey.
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