Retail Operational Agility
In this episode of The WFM Show, we’ll be sitting down with Tristan Rogers, founder and CEO of Concrete (acquired by Quinyx), and Ann-Marie Clendenin, former VP of Operations for Bed Bath & Beyond and Kate Spade.
We'll discuss frontline employee retention, how to turn your retail associates into brand ambassadors, and how to drive greater operational agility. Plus, which areas you may be overlooking the value your employees bring to the table—and how using the right tech can increase employee engagement and retention.