Webinar: The benefits of pooling staff resources

The supply and demand paradigm for staff and shifts has changed. While the world of retail may gradually be opening back up, we know it won't be the same as before. 

Welcome to this webinar with a panel of retail experts from A.S Watson UK, Holland & Barrett, Tesco and the World Retail Congress discussing:

  • The staffing challenges that have arisen from Covid-19
  • How important it is to deliver value to your customers in challenging times
  • How the right technology can be used to adapt to changes quickly
  • How stores will need to re-forecast based on new formats such as roles, hours and number of customers
  • How important it is to over-communicate with your employees
  • How to recognise retail jobs through engaging, recognising and rewarding employees 


  • Ian McGarrigle, Chairman, World Retail Congress


  • Andrew Cobb, IT Director, A.S Watson UK
  • Andy Hitchings, Transport Transformation Programme Manager, Tesco
  • Darsh Chand, Head of Change & Continuous Improvement, Holland & Barrett


  • Shauna Maney, Global Retail Manager, Quinyx

Watch now