How Emler Swim School transformed employee scheduling with Quinyx

Highlights

• 60+ locations seamlessly managed with a single platform
• Improved visibility for multi-location and multi-role scheduling
• Real-time analytics into labor costs to optimize gross margins
• Enhanced communication and shift swapping functionality
• Scalable solution built to support future growth

About Emler Swim School

Delivering safety through smarter scheduling

Emler Swim School is a premier swim instruction company committed to making children safer around water. With 1,000+ employees across 60+ locations in the U.S., Emler's dedication to top-tier training, safety, and family-friendly service requires a uniquely coordinated workforce. From swim instructors and lifeguards to front desk staff, many employees are cross-trained to work in multiple roles — often across more than one location. This level of flexibility is essential to Emler's day-to-day operations but also adds complexity to scheduling, making visibility, coordination, and role-specific planning critical to ensuring smooth operations and a consistent customer experience.

Before Quinyx: Outgrowing Manual Scheduling

The challenge of complexity

Before partnering with Quinyx, Emler Swim School was using Google Docs to manage staff schedules. While functional in the early days, this manual process quickly became a bottleneck:

• No visibility across locations for both employees and managers
• Paper schedules that could not reflect changes in real time
• Inability to compare scheduled hours to punches in the payroll system
• No centralized way to manage system permissions or handle shift swaps
• Limited insight into how scheduled labor impacted the bottom line

As Emler scaled, it became clear they needed a smarter, more adaptable workforce management system.

Choosing the Right Fit: What Emler Needed

Customization. Visibility. Control.

Emler Swim School had a clear vision for their next employee scheduling solution. The ideal platform needed to offer:

• Personalization – Fast permission edits, color-coded shifts, and user-specific visibility
• Dashboards – Real-time insights into scheduled versus worked hours across locations
• Reporting capabilities – The ability to compare schedules with payroll punches and roll those insights into performance scorecards

These features were essential due to the safety-first nature of the swim school industry. Monthly training and safety meetings are required by role, and labor costs must be carefully managed to ensure profitability without compromising safety or compliance.

Why Quinyx: Trusted, Intuitive, and Human-Centric

Proven partnership. Seamless integration. Personalized support.

When Emler began searching for a more flexible scheduling solution, they turned to their payroll provider, ADP®, for guidance. Based on Emler's multi-site and multi-role complexity, their ADP representative recommended Quinyx – a platform they had successfully partnered with on similar clients with strong results.

The integration between the two platforms, available through ADP Marketplace, added immediate value:

• Automated time tracking – Schedules are created in Quinyx, time punches are captured in ADP, and both are easily compared in Quinyx, streamlining payroll and reducing manual work
• Accurate labor cost insights – With synced data, managers can easily compare scheduled versus worked hours, gaining real-time visibility into labor spend
• Stronger operational efficiency – The integration streamlines workflows by ensuring data consistency across systems, reducing errors, and allowing HR and frontline teams to focus on higher-value tasks

Combined with testimonials from industry peers and a customer-first onboarding experience, Quinyx stood out as the clear choice to support Emler’s growth.

“One of the things that we have loved about our partnership with Quinyx is the level of customer service. It feels very personalized – like we are the only customer they have.”

Real Results: What’s Changed Since Quinyx

Total schedule transparency

With Quinyx, both managers and employees now have full visibility into their schedules.

Employees can easily see not just when they are scheduled to work, but also which role they will be in for that shift. This is especially helpful at Emler, where team members may float between roles like instructor, front desk, or lifeguard – each with different responsibilities and uniforms.

What’s more, area managers, regional directors, and regional vice presidents can log into Quinyx at any time to view schedules for any location – a level of oversight that simply wasn’t possible before. This improved visibility has helped Emler strengthen operational alignment across its growing footprint.

Streamlined communication

Shift swaps, once managed on paper or through text messages, are now handled digitally via Quinyx Messenger. Managers can rest easy knowing subbed shifts are picked up by properly trained team members – reducing risk and saving time.

“Allowing employees to pick up and trade shifts takes one more thing off my plate.”

Emler has also begun using Quinyx’s Newsfeed feature to share company-wide updates from their CEO, reinforcing culture and connection as the company continues to scale.

Real-time data, real financial impact

Before Quinyx, general managers had almost no insight into labor costs until profit and loss statements came out weeks later. Now, with Quinyx’s analytics dashboards, they can track scheduled hours versus actual punches on a daily basis, giving them the ability to course-correct quickly.

“Quinyx helps us see in real time the hours clocked by staff, evaluate staffing efficiency, and find errors.”

This level of insight allows managers to make smarter staffing decisions, reduce over-scheduling, and ultimately improve profitability.

“It's still early in the partnership, but Quinyx has already started to impact our profit and loss statements and gross margins. Having real-time insights instead of waiting 45 days for a financial report is a game-changer.”

Looking Ahead: The Future of Emler and Quinyx

Smarter scheduling with data and AI

Emler Swim School sees Quinyx not just as a scheduling tool, but as a strategic partner in growth.

• Recruiting insights – Soon, recruiters will be able to pull reports from Quinyx showing which shifts go uncovered, helping them pinpoint exactly where hiring is needed.
• AI-powered auto-scheduling – Emler is exploring Quinyx’s AI-driven auto-scheduling capabilities to streamline how shifts are created and assigned. By reducing the manual lift for general managers, Emler can ensure the right roles are filled faster and more accurately – freeing up time, minimizing scheduling errors, and enabling teams to focus more on safety and service.

As Emler grows, Quinyx remains a vital part of how they manage complexity, control costs, and deliver safety-first experiences at scale.

Disclaimer

ADP and the ADP logo are trademarks of ADP, Inc. or its affiliates or licensors. The information in this document was prepared by Quinyx, who is solely responsible for its accuracy and completeness. ADP makes no representation as to the accuracy or completeness of any information contained herein.