Welcome to Neo

- our brand new, people-first experience enabling 
the Happy Workforce

Wanna try Neo?

Browse the resources below, and learn how to make the move. 

Webinars & Video

Webinars

Learn more about Neo, watching one of our webinars. Live or ondemand. The ondemand webinars are listed on the bottom of this page.

Upcoming webinars

Neo Introduction

Why Neo? (Video)

Quinyx Neo correct

 

Neo is the next generation web interface for managers. Based on the same powerful core, we’re building a brand new experience for managers for several reasons. 

We want to:

  • Make major improvements in system performance
  • Take the next step in usability and user-friendliness
  • Ensure that the web interface works on touch devices
  • Transition to more modern web technologies that will work for many years to come

These goals are most easily achieved by building a new and improved interface instead of building on the current one, so that is what we decided to do. We’ll be adding to and improving Neo for many years to come, but it already offers a more streamlined and efficient way of performing daily scheduling tasks than Classic.

So, why use Neo instead of Classic? Put simply:

  • It’s fast. Common actions require less load time, and they are also sped up by a more intuitive user interface and user experience.
  • It’s easy. We have worked hard to improve user-friendliness by scaling down the number of views, buttons, dropdowns and checkboxes throughout the application. The ones you really need are still there, but in a more convenient location.
  • It’s powerful. We have added a bunch of new and improved functionality to make scheduling easier, such as:
    • And/or-filtering
    • Save your most used filter combinations
    • “Quick add+edit” shifts and absences
    • “Quick move/copy” shifts
    • Base schedules - a new take on fixed schedules and schedule templates, which provides a much faster way of creating and managing recurring shifts in your business
    • More powerful role-based access rights
  • It’s mobile. Use it on your phone or tablet. We have some work to do in order to get it to work perfectly on touch devices, but we’re getting there.

 

With that said, it’s still missing some features compared to Classic. We know this, and we’re working super hard to get those features in place as soon as possible.

So if Neo works on mobile devices, will I still need the mobile app?

The mobile app is still a powerful tool for:

  • Managing your own shifts, leave applications, notices of interest and Qmails
  • Performing daily manager tasks such as
    • Managing leave applications
    • Managing shift bookings/requests
    • Making small schedule changes

While you can perform these manager tasks in Neo as well, we believe that the most efficient user experience can be achieved by combining the mobile apps and web interface, and using the tool which is best suited for the task at hand, depending on how your Workforce Management process works.

Roadmap and feature comparison

In Neo, we’re focusing on building the most commonly used manager functions first. This means that some less-used functions (which are typically only used by central managers and/or super users) are still under development and will be added later.

Also, while building Neo, we’ve taken the opportunity to improve the scheduling process, which means Neo has many features that Classic does not.

Features for local and district managers

Feature

Available in Neo

Available in Classic

Daily, weekly and monthly schedule view

 ✔️ ✔️

Quick add/edit shift

 ✔️  

Quick copy/move shift

 ✔️  

Schedule statistics

View scheduled hours, punched hours, optimal staffing etc. in schedule summary

✔️   ✔️

Schedule filtering and sorting

 ✔️  ✔️

Save your favourite filter combinations

 ✔️  

Base schedules

A new concept for creating recurring schedules - replaces the concept of fixed schedules

✔️   

Manage shift bookings and shift swaps

 ✔️ ✔️ 

Absence management

 ✔️  ✔️

Time attestation

 ✔️  ✔️

View/edit Time Trackers

 ✔️  ✔️

Publish and lock schedule

 ✔️  ✔️

Role-based access rights

 ✔️  ✔️

Multi-unit managers

 ✔️  

Employee and agreement management

 ✔️  ✔️

Quick add employee

Add employee and agreement in one action

✔️   

Edit multiple shifts at once

coming feature

 ✔️

Smart/quick filters

Access your most used schedule+time filters quickly and easily

coming feature

 

Share staff

coming feature

 ✔️

Dashboard

✔️

 ✔️

Forecast

coming feature

(However, you can view the sales forecast and optimal staffing calculated by Classic in Neo’s schedule statistics summary)

✔️ 

Auto scheduling

coming feature

 ✔️

Automanning

coming feature

 ✔️

Excel reports

coming feature

 ✔️

Read and write Qmail

coming feature

 ✔️

Read and publish news

coming feature

 ✔️


Features for central managers and super users

Feature

Available in Neo

Available in Classic

Agreement template management

coming feature

 ✔️

Shift type management

coming feature

 ✔️

Transfer to payroll

coming feature

 ✔️

Global and unit settings management

coming feature

 ✔️

When to make the move

If you received an invitation from us, that means we have identified you as one of our customers ready to start using Neo.

You have been working with Quinyx for a while and are experienced users of our WFM tool. That is why we think you would adapt quickly to Neo and learn how to work the best way possible.

How to make the move to Neo

Neo exists today using the same database as Classic. The staff, shifts and punches you see in Classic are the same as in Neo. If you change a shift in one place it will be reflected in the other.

Of course we have taken the opportunity to improve features which is why somethings might seem a bit different from Classic. And there might be some configuration you need to do before you start using Neo.

Access rights have been redone in Neo so you need to set up access rights in Neo before you start.

A description of how to do you will find here. Below you will find the overall transition process:

neo-transition-process

Neo Basics

Our User Experience - What's new?

To make it as easy as possible for you to get started with Neo, we have kept all the most central concepts from Classic such as shift types, shifts, tasks, punches, units, and sections. We have also taken the opportunity to speed up the most common actions.

When the user logs in to Neo, they land in the Dashboard view on today’s date. The Dashboard tab is located in the leftmost part of the top menu. Next to it is Schedule & Time which is equivalent to the schedule view, attest view and vacation planner in Classic. The user can then navigate to Base schedules, where all schedule templates are created and stored. The user can see all his/her employees and agreements in the People tab located to the right of the Schedule & Time tab.

On the right-hand side, the user can see which group he/she is currently on, and change group within the account if the user has the permission to do so. If the user has access to several accounts, it’s possible to toggle between accounts by clicking on the drop-down next to the users' avatar. From that drop down it’s also possible to change language and access the settings page

Schedule & Time (video)

Quinyx instruktionsvideo 4.0

 

Schedule & Time

The Schedule & Time view is built with the intent to be flexible. The idea is to be able to plan the schedule, maintain the schedule and follow up the outcome in the same view. Depending on where the user is in the scheduling process, he/she selects the information to display rather than navigating to multiple views as needed in Classic. For instance, if the user is attesting time from the previous week, he/she can simply choose to display information that is relevant when attesting time, such as punches and absences. In that way, the process is much quicker and the view is not bloated with information that is not relevant at that certain point in time.

Display & filter options

When entering the Schedule & Time view, unassigned and assigned shifts are displayed per default. In the Display menu, the user can decide what to show in the schedule view (and NOT to show), depending on what is interesting at that point in time. Apart from shifts, schedule objects like tasks, leave applications, absences, Notice of Interests and punches can be displayed. The user can also decide to see shared employees (employees who are scheduled to other units) and statistics. This means that the user can plan the vacation schedule by only displaying leave applications and absences as well as attest time and display absences and punches.

When the user has decided what to display, filtering can be applied to the selected items in the schedule view. The user can also save his/her favourite filter combinations and reuse at anytime.

Time-saving features

User-friendliness is central in Neo. Any action performed by the user in the application should be quick and easy.

Quick add/edit shift

Add a shift in Neo by clicking on an empty cell in the Schedule & Time view. Choose employee and shift type and you are good to go. If you would like further adjustments to the shift, for instance, add an additional break or change cost centre, click on More options and all shift items can be amended.
 
Edit a shift in Neo by clicking on a shift in the Schedule & Time view and change the most common things straight in the view. If you would like further adjustments to the shift, for instance, edit an additional break or change cost centre, click on More options and all shift items can be amended.

Move+copy shifts

Move or copy a shift can easily be done in the Schedule & Time view by selecting a shift, click on the hand icon and decide if you want to move or copy the shift. The selected shift is displayed in a clipboard, and if you want to continue to copy the same shift to multiple days or and employees that can be done in one action without re-selecting the original shift to be copied.

Schedule using Base Schedules

Base schedules is a new take on fixed schedules and schedule templates in Classic, which provides a much faster way of creating and managing recurring schedules. The creation of shifts is particularly quick as you can copy and move individual shifts as well as copying the entire employee’s schedules.

Pre-validation of shifts

A huge improvement with Base schedules compared to Classic is the ability to pre-validate shifts on creation, i.e. when a shift is added in the Base schedule they are preliminary validated against the agreement rules set up in Quinyx. This enables mistakes to be caught early in the process and reduces the number of warnings when rolling out the Base schedule.

People

People

Users will quickly recognize a lot of Classic elements in Neo’s version of the Employee and Agreement tabs in Classic, called People. In the People module in Neo, the employee card and agreements are merged in the same view so that the user doesn’t need to jump between separate views. The functions that are most commonly used are located in the top of the page and the different functions in the employee card and agreement are split in to drop down-sections instead of tabs to make it easier to navigate between them.

The agreement has a function that makes it possible to see the agreement templates settings in the agreement if you don’t “use template” to get information about the difference straight away.

The “welcome” email sent out with the function “send password” includes information about how to download the mobile apps and set your own password.

Dashboard

When the user logs in to Neo, he or she lands in the Dashboard view which presents status updates and visualizations of system information. The information is shown in one of four widgets depending on whether it pertains to upcoming events, staffing, scheduling or sales. The data displayed relates to the district, unit och section currently selected in Neo. A new feature compared to Classic is that the Neo dashboard has measures indicating the current state of your scheduling performance such as staffing optimization and shift coverage.

Configuration

Access rights

The access rights in Neo is easy to understand, easy to setup and easy to maintain. We’ve developed a feature that doesn’t require permissions on every single button or menu like in Classic, so that you can have your access rights all done in just a couple of minutes. 
A lot of our focus has also been on flexibility. It should be easy to give someone a temporary role or give the user access to different things depending on where in the application the user is working.

 

  • The complex access right tree from Classic is transformed into user-friendly, role-based permission settings in Neo
  • Multi-Unit Manager - In Neo one manager can now manage several units with just one login
  • Feature groups - If you don’t want a specific role to see salaries, you can turn off the visibility of salaries with just one click
  • Set an end date on permission - If you have a manager that is covering for someone else for a specified time you can give that manager a temporary role with a start and end date

Explore the Engagement Module

This is a coming module that we will talk more about soon.. only available to Neo-users

Neo Settings

Customize the look and feel of NEO

Customization

In Neo, the user has the possibility on the account level to customize Quinyx by changing the color of the top menu and/or to add a logo in the top menu (instead of the Quinyx logo).  

Migration of fixed schedules in Classic to base schedules in Neo

When building support for recurring schedules in Neo, we wanted to address some of the main improvement suggestions that we have received from customers regarding fixed schedules in Classic. In doing so, we came up with a new concept that we call base schedules, which introduces some major improvements to fixed schedules. At the same time, these improvements mean that fixed schedules are not compatible with base schedules.

 

In practice, this means that you have two options:

 

  1. Rebuild your fixed schedules in Classic as base schedules in Neo, or
  2. With our help, migrate your fixed schedules in Classic to base schedules in Neo

 

However, it’s very important to note that fixed schedule migration has a number of limitations that you need to consider before deciding to migrate.

How migration works

The main difference between fixed schedules and base schedules is that base schedules allow you to create multiple collections of recurring schedules for your employees. For example, you can create a base schedule called “Winter schedule” containing the recurring schedules for all your employees for the winter season. When it’s time to create the summer schedule, you can copy the winter base schedule, make necessary amendments, and roll it out.

 

When migrating fixed schedules from Classic, they will all be grouped in different base schedules according to:

  • The unit they belong to
  • How many weeks they roll on

You can choose to migrate the fixed schedules for all units at once, or selected units at a time. Some other important things to note:

  • Only week based fixed schedules will be migrated, not month based
  • Fixed schedules which are inactive or have expired will not be migrated
  • If an employee has multiple concurrent fixed schedules they will all be migrated. If they roll on the same number of weeks, they will be merged into the same “schedule row” in the base schedule.

This means that the migration may result in the need for some adjustments to your base schedules afterward. Our suggestion is to do some “spring cleaning” of fixed schedules, and to ensure that all old and irrelevant schedules are made inactive prior to migration.

FAQ

What are the benefits of upgrading?

There are only benefits with upgrading to Neo :)

  • User-friendly   
  • Faster
  • Have great new features
  • Future proof
  • Works on all devices (tablet, computer, mobile)

Are we eligible to upgrade?

Yes, all our customers are more than welcome to use Neo. Please view “Feature comparison” to get an overview of what functionality is available right now.    

What does it cost to upgrade?

Nothing! Quinyx always wants to ensure that our customers get the latest and greatest functionality.

How do we sign up for NEO?

You don’t have to! Neo is available and ready to use whenever you are. Go to web.quinyx.com and use the same login details as usual.

What does the transition process look like?

Before you are given the opportunity to transition to Neo, we do a careful analysis of your Quinyx usage in order to conclude that Neo supports your needs.

Step 1. You will receive an email or call where we explain that we have made an individual assessment of your needs, and you can start using Neo.

Step 2. You are invited to participate in a webinar where we show you Neo, and explain how you get started quickly. There will be time reserved for questions. If you can not participate, recorded webinars are available at the Neo landing page.

Step 3. Decide if you wish to migrate your fixed schedules to base schedules in Neo. If you wish to migrate - contact Quinyx support and we will help you.

Step 4. Setup access rights according to your needs.

Step 5. Start using Neo.

We have customizations in Quinyx, what happens to these in an upgrade?

Your core configuration will remain the same and everything will work as usual. 
If you want to ensure that your customizations work as expected, you are more than welcome to spend some time with our Quinyx Experts.

We have several units and companies, does everyone have to upgrade at the same time?

No, you can transition in whatever order, size and pace that is suitable for your business.

Will upgrading require training?

Our ambition is that everyone that is already familiar with Quinyx can start using Neo without training. Remember that Neo is an interface for managers, which means that all of your staff will continue to use the mobile app as usual.

But... Of course, we have prepared some user guides and training materials that are available to all.

How long will we be able to use Quinyx classic?

We want all of our customers to be up and running in Neo as soon as possible.

Adobe has announced that  “the end of Flash” will be at the end of 2020. And after that Quinyx will not be able to ensure the security we want for our customers when using Classic.

Where can I find more information regarding Neo?

Visit our Helpcenter, located here.

Webinars

Watch the video to take part of the recorded webinar that was held in May.

Neo webiner

 
Our Swedish speaking customers can instead watch the recording below.

Neo Webinar SWE